Request access to an HD application for a specific project

Last updated: 2023-03-16 15:46 applications such as HD4DP v2 and process sensitive personal information. Therefore, strictly controlled processes are used to grant access to these applications.

The Entity Access Management (EAM) portal of facilitates these processes. In this article we describe how to use it. To navigate to the EAM application, enter the URL in your internet browser.

Note: As the documentation of the EAM portal is being updated on a regular basis, please be advised to check the Release notes first.

Select one of the following capacities that suits your position in order to request access to an HD application:

Standard End-users

To request access to applications (such as HD4DP v2 and as a standard end-user, you need to click on REQUEST ACCESS in the blue text box in the middle of the screen.

You will be directed to the next screen, where you select the button Log in with eID.

Clicking on this button leads you to the government's Federal Authentication Service (FAS), where you can log in with multiple digital keys with eID or digital identity.

If you choose to connect with ItsMe, you can enter your cell phone number.

Follow the instructions on your mobile device via the ItsMe application.

Once you have run through the ItsMe login procedure, you want to select the green confirmation button (available in FR and NL) in the screen below to access the Sciensano environment.

After selection of the confirmation button, you are logged in to the EAM portal page as indicated by the available My profile and Log out options to the top-left of your screen.

When selecting the REQUEST ACCESS link in the blue highlighted text box, in order to fill out the Request access form, the following message appears:

Click on the My profile link in the message, which redirects you to your profile page. Your user profile needs validation before being able to enter and complete the Request access form.

Select the Edit tab to complete your profile information.

Next to the profile information that is automatically prefilled based on your eID data, you need to complete the following fields:

NIHDI Number: Your NIHDI number if available.

Organization: Add the organization(s) you are affiliated with. This field includes the name and NIHDI number of the organization.

Email address: Mandatory field for which the content can't be retrieved from the eID. Your email address will be used for communication on the profile validation and access request.

State: Select one of the options (see image underneath):

  • Draft: This status indicates that you have not finished completing the profile fields yet. Only you can see the filled in data at this stage. Modification of the profile information is restricted to the status "Draft". You can however Save profile information as Draft to finalize and send it for validation lateron.
  • Validation Requested: The provided user profile information is complete and you want to send it for validation to the SPOC.

Click on the Save button to send your profile information to the SPOC. An Access Denied message appears on the screen, indicating you can't modify your filled in and sent profile information anymore.

Return to the My profile page to see your profile has the pending status. Also, the Edit tab has disappeared, preventing from modifications afterwards:

Your profile will soon be validated by the SPOC, which will be visible on your profile page as follows:

After validation of your profile by the SPOC, you select Home to return to the EAM portal page. Attention: Do not select the button "Request access" (soon: "Request SPOC rights"), since this leads to the process of requesting access as a SPOC.

In the EAM portal page you want to select the REQUEST ACCESS link in the blue highlighted text box again.

Select the hospital you are affiliated with for the application(s) and project(s) you want to request access to.

You can now start completing the Request Access form.

Please fill in all required fields (indicated with a red asterisk *), make a selection in the mandatory drop-down lists and, optionally, tick the check boxes for additional help and/or information.

Type of login field:

If you select "Belgium resident" for the field “Type of Login”, entering the mobile phone number is optional.

If you are a "Non-Belgium resident", the Mobile phone number field becomes mandatory to allow for the two factor authentication:

Role of requestor in project field

You must indicate your role in the project (Local Study Lead, Local Study Associate or Local Study Support). Your role determines your access options in HD4DP2 for this project. Read more about the scope of the roles in User roles in HD4DP v2.

When selecting Local Study Support you will be asked to select the name of your Local Study Associate in a drop-down list. This list is automatically populated and specific to the organization you have selected earlier.

HD4DP2.0 field

Click in the field under HD4DP2.0 if you want to access the application to make registrations for the selected project: field

Click in the field under if you want to access the reporting of the selected project:

It can happen that a user inadvertently submits requests for access to the same applications and/or projects. The requests are screened for duplicates by checking on organization number, role, author group and project code. In case duplicates are detected, the end-user will receive the following message:

Once you have completed the Request Access form, click on the Submit button. When the submission was successful, you will receive a confirmation message.

Single IT points-of-contact (IT SPOC)

A single-point of contact or SPOC is a role that extends beyond the function of a VTE/RAE. More specific, it can be any employee within an organization whom this role has been assigned to.

To request access to applications such as like HD4DP v2 and as a single-point of contact (SPOC), you want to select GIVE ACCESS in the white text box to the right of the screen.

If you have not yet requested access to these forms, and therefore are not recognized as a user with the SPOC role, you will receive the following message:

In this case you want to select My Profile (top left in the menu) and click on the button Request access (soon: "Request SPOC rights").

The Request access [RAE] screen pops up.

Fill in all requested fields and click on the Submit button.

After submission of the RAE form support carries out a background check considering your SPOC authority within the organization mentioned, and will send you a confirmation e-mail with a special token. Once you have received this token, return to the My Profile page and select the button Enter access token.

The Access token screen appears:

Fill in the NIHDI code for your organization and the access token you received per e-mail. After clicking on Submit, you will be redirected to the EAM portal page, where you again select GIVE ACCESS.

The ACCESS REQUEST form appears. By filling out the requested fields, a SPOC is able to give access to users within their organization who want to access a application (HD4DP2.0 or Healthstat).

Once you have completed the Access Request form, click on the Submit button. When the submission was successful, you will receive a confirmation message.

If you now return to My profile, you will see that it has been extended with the information "Responsible Access Entry" under User role(s). Also the tabs Profiles, Requests, Batch create requests and Edit have been added.

The Profiles tab of the validated SPOC profile offers the possibility to Search, Select and Sort profiles. Selected user profiles in the list can be Validated or Rejected via the Action drop-down menu.

In the Requests tab the SPOC can manage the overview of requests. More information is to be found on SPOC actions upon a request.

See documentation under Give access to multiple users in batch for more information on the Batch create requests tab.

Saved user profile information can't be modified, unless upon action of the SPOC. The Edit tab offers the option to enter the NIHDI number, add organizations, modify the email address and toggle the state between Validated or Rejected. Select the Save button to install the new profile information.

International users

For international users a link to a special form will be provided:

Selecting this link redirects you to a more extensive Request Access form. Fill in all required fields (indicated with a red asterisk *), make a selection in the mandatory drop-down lists and, optionally, tick the check boxes for additional help and/or information:

After submitting the form, an e-mail is sent to the Service Desk staff for an identification and authorization process. If the request is approved, the international user receives an e-mail with account information. International users, however, are not able to log in, nor can they consult overviews of requests at this moment.

This documentation is being updated regularly. We try to provide as correct, complete and clear as possible information on these pages. Nevertheless, if you see anything in the documentation that is not correct, does not match your experience or requires further clarification, please create a request (type : request for information) via our portal ( or send us an e-mail via to report this documentation issue. Please, do not forget to mention the URL or web address of the page with the documentation issue. We will then adjust the documentation as soon as possible. Thank you!